Durden Banking Company has renewed its contract with Edcomm Banker’s Academy to continue using their Teller, Platform and Compliance training programs – along with Edcomm Banker’s Academy’s own LMS, Learning Link®, for hosting and maintenance.

Achieving Teller Excellence, from Edcomm Banker’s Academy, is a comprehensive program that gives tellers an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers, and teaches them how to process and settle transactions while being mindful of compliance issues that affect their work.

Achieving Platform Excellence is a comprehensive program that teaches platform representatives everything they need to be successful, such as an overview of the industry, instructions on how to provide outstanding customer service and a review of the various products and services that the Bank offers.

Focus on Compliance, from Edcomm Banker’s Academy, covers: Bank Secrecy Act (BSA), Anti Money Laundering (AML), USA PATRIOT Act, OFAC, Privacy, Gramm-Leach-Bliley, Sarbanes-Oxley, Reg CC, Check 21, Reg E, Truth in Lending, FCRA, FACT Act, ECOA, Fair Lending, HMDA, CRA, and Bank Bribery, among others.

Learning Link®, Edcomm Banker’s Academy’s full-featured LMS has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products. Learning Link® maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports. Learning Link’s servers have been issued a SAS-70 attesting to the quality of their security, business continuity and performance.

For more information about programs like this, or to find out how The Edcomm Group Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call 888-433-2666.

Durden Banking Company is an independent, locally-owned community bank located in Twin City, Georgia. The Bank has three branch locations, 60 employees and assets of $166,389,000.

The Edcomm Group Banker’s Academy is a 21-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).

The Edcomm Group Banker's Academy (www.edcomm.com) (www.bankersacademy.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.