Sage Telecom, Inc. has been recognized for quality customer service by HyperQuality, Inc., the premier contact center quality assurance firm.

“Our clients are some of the top companies in the world, and we created our recognition program to honor truly exemplary performance in agent recognition, QA program improvements, and QA performance,” said Howard Lee, HyperQuality Founder. “The awards are a culmination of input and feedback from all of our associates, from evaluators to account managers, to identify the best of the best in these arenas.”

“It is exciting to be recognized by a company that truly understands what customer service means,” said Brian Kushner, Sage CEO. “We are thrilled to be one of the firms acknowledged from HyperQuality’s impressive list of clients for our efforts and successes in our customer service center.”

About Sage Telecom
Since 1996, Sage Telecom has been delivering outstanding local phone service at a remarkably low cost to our customers. By January 2005, Sage was providing telephone service to more than 550,000 residential and small business customers. Sage provides local phone service and nationwide long distance in thirteen states.

About HyperQuality, Inc.
Founded in 2003, HyperQuality is the leading provider of third-party quality assurance. With a strong focus on call center operations, the company evaluates millions of interactions annually between contact center agents and customers and, using advanced analytics, generates actionable feedback to rive performance improvement. Ultimately, HyperQuality helps companies – including some of the most well-known names in the travel, retail, financial services, education and utility industries – improve the quality and effectiveness of their customer interactions. In addition to quality evaluations, HyperQuality collects, evaluates and analyzes other forms of customer data, including customer and employee surveys; shopping experiences and marketing programs. HyperQuality is a global business with corporate headquarters at 1118 Post Avenue in Seattle. For more information, visit www.hyperquality.com.